All on-line purchases are returnable; there is however a $25 or 25% of purchase price restocking fee, whichever is greater, and the return freight must be prepaid. This assumes the returned product is in "as new" condition. Any return in other than "as new" condition will incur additional charges or will be nonreturnable. Such returns must be made within 30 days of shipment. Products are not returnable without Seller’s prior written approval and associated Return Material Authorization (RMA) number.All returns require a Return Authorization Number (RAN). You must contact a sales representative for a RMA.